Outsourcing
Facilité Informatique offer services of outsourcing of applications, networks, servers and services.
Our outsourcing contracts specify all the requirements and expectations of the customer such as:
- Availability levels;
- Recovery time limits;
- Security requirements and deadlines required;
- Type of environment desired;
- Standards of quality assurance required;
- Security environment;
- Types of technical and operational support desired;
- Etc.
Our agreements also include the selected modes for communication, monitoring and problem solving.