Expertise and Trust

Outsourcing

Facilité Informatique offer services of outsourcing of applications, networks, servers and services.

Our outsourcing contracts specify all the requirements and expectations of the customer such as:

  • Availability levels;
  • Recovery time limits;
  • Security requirements and deadlines required;
  • Type of environment desired;
  • Standards of quality assurance required;
  • Security environment;
  • Types of technical and operational support desired;
  • Etc.

Our agreements also include the selected modes for communication, monitoring and problem solving.